We live in the age of cloud. Every part of our lives is cloud-driven in some way, from communication to shopping to entertainment
Gone are the days of going to the shop to buy that film we missed in the cinema on DVD – streaming services have seen to that.
This doesn’t just apply to the entertainment industry. It also applies to banking – with more digital-only banks popping up. We no longer have to go into the bank to request a loan. We can do it online, wherever we are, whenever we want to. The banks have enough data on us to make a decision instantaneously, rather than going through reams of old paperwork and bank statements.
The service industry is doing a good job of moving to the cloud. However, product-centric businesses appear slower to catch up – but the workforce begin to demand the same technology in their work lives as they enjoy in their private lives. We are seeing the tide turn and businesses, gradually, are seeing the benefits of storing data in the cloud. These benefits can include cost savings across hardware and deployment, an upgrade free world, the availability of AI, and also the emerging idea of collective insights – where we can begin to predict customer trends using big data analysis.
ERP: What does the future look like?
As businesses have continued to become more and more software-driven, Enterprise Resource Planning (ERP) software has quickly emerged as one of the key pillars of any modern digital strategy.
Although it has traditionally served the manufacturing sector, its benefits are now being felt much wider across the organisation. Indeed, businesses in virtually all industries are deploying ERP software to connect disparate business processes and solve a myriad of challenges. These include everything from streamlining operations to managing complex business processes and using data to augment human decision-making.
The business benefits of ERP are clear to see but, when it comes to picking the right type of deployment, things aren’t quite as straightforward. From hosted and on-premise to public cloud and private cloud, there are a whole host of options for organisations to consider amidst a changing market landscape.
It’s also important to remember that not all business needs are the same. Just because cloud is the right option for one business, it doesn’t mean it will be for another, so understanding which deployment option best suits them is vital to ensuring a smooth implementation.
On-premise deployments have traditionally been the norm in the ERP space. Not only do on-premise ERP provide businesses with full control and autonomy over their data, it also offers greater scope for customisations and enables in-house IT teams to respond to issues immediately. But times have changed. They are now perceived as being expensive and complex compared to cloud-based deployments, which are generally quicker, cheaper and less resource-intensive.
On-premise deployments generally require a large capital investment for the perpetual licences and the infrastructure, the cost of which will vary depending on the size of the organisation or the number of concurrent users. There are then recurring fees for support, training and updates, along with the potential need to hire additional personnel to run and manage the system. As such, cloud deployments are coming to the fore, with a new report predicting that the cloud-based ERP market will grow from $14.7 billion in 2017 to $40.5 billion by 2025. As well as the reduced up-front costs, this shift is being driven by factors such as the high level of performance that cloud platforms offer (e.g. high availability, low latency) and the fact that the business itself isn’t responsible for managing or maintaining the platform.
Public cloud environments provide businesses with the agility they need to remain competitive in today’s fast-moving business landscape, while generally being cheaper than private cloud platforms and enabling businesses to capitalise on their vendor’s innovation roadmap.
On the other hand, private cloud can provide an added layer of security, as an organisation’s data will be completely isolated from anyone else’s. They can also offer greater capacity for personalisation, as businesses have more influence over upgrades and modifications.
Finally, we have hosted deployments, which in many ways provide a middle ground between on-premise and cloud. By hosting their platform in a third-party datacentre, businesses can maintain ownership and control of the database, but still hand the responsibility of managing the hardware over to the data centre provider.
Putting specific business needs front and centre in the decision-making process is key here, a one size fits all solution simply isn’t available. So, ahead of choosing the right supplier, it’s imperative to put identifying the right deployment option for your business at the top of the ‘to-do’ list.
Keeping pace with business demands
So, how can businesses pick the right deployment option to suit them? By focusing on a few fundamental factors. For example, one key driver is the eternal debate between CapEx and OpEx.
Generally, businesses that opt for a hosted or on-premise deployment will have a perpetual licence with a one-off cost, rather than a subscription-based licence more commonly found in cloud environments. They will also manage software updates in house, at a time that suits their operations. However, some businesses will want to take a different approach depending on where they are in their lifecycle.
A subscription licence in the cloud is a good option for businesses looking to scale at speed. It enables them to add services continually, to be on the latest version of the software as a result of automatic updates.
We always have a choice. Every business ought to equip themselves with the facts, to make a decision based on its own business needs and requirements. By working out what you are looking to achieve, it is possible to choose the deployment option best suited to achieving that goal.
About the Author
Rob Sinfield is VP at Sage Business Cloud Enterprise Management. Market and competitive strategist with a focus on identifying how, where and when to deliver intuitive, disruptive solutions that meet the every changing technological and legislative landscape today and tomorrow.