Employee Experience 2.0: AI as the Performance Engine of the Work Operating System
I recently wrote about the need to think about “employee experience” in a new way. I argued that it’s time for the C-Suite to take ownership of what has become an overused cliché in most organizations and to close the “governance gap” that exists between HR, IT, and Communications. I offer five straightforward steps to […]
AI, energy and infrastructure: The future of data centre infrastructure in a high-demand world
The data centre sector is facing a pivotal moment. As AI models become more complex and cloud computing adoption increases, the need for compute power and the energy behind it is rising sharply. Simultaneously, operators are under pressure to meet stringent sustainability goals. The real challenge now is not whether to pursue greener operations, but […]
The growing cyber exposure risk you can’t afford to ignore
The first half of 2025 saw a series of high-profile cyberattacks on some of the UK’s most recognisable retailers, including M&S, Co-op and Harrods. These attacks demonstrated how easily modern enterprise environments can be compromised and infiltrated. More than that, they’re an example of a much wider pattern. Across sectors, organisations are facing a new […]
Scaling healthcare networks and meeting growing demand
Patient care is dependent on secure and reliable connectivity, which means healthcare networks must be both adaptable and robust. As a result, a shift is underway, and healthcare organisations are moving away from rigid legacy infrastructure toward more flexible, platform-neutral architectures. As healthcare systems expand and patient demands increase, the ability to scale digital infrastructure […]
Employee Experience – The “Operating System of Work”
Five Simple Steps to Make it Happen In recent musings, I’ve written on the importance of a close relationship between those professionals in IT and those in Communications. My thesis for years has been, how can these two critical groups in the enterprise not work collaboratively? They serve the same key audience – a company’s […]
Designing infrastructure for AI that actually works
The conversation around artificial intelligence (AI) has accelerated beyond what most experts thought was possible even twelve months ago. Enterprises are experimenting with large language models (LLMs), vision systems, and embedded intelligence across products and services, and it’s fundamentally changing the way we run companies, how we work and how we interact. But behind the […]
AI remains underused in the race to Net Zero – it’s time for change
Artificial intelligence (AI) can accelerate progress towards Net Zero. Yet it remains underused in sustainability efforts, often confined to pilots and small-scale projects rather than being embedded in the systems where it can deliver the greatest impact. This is especially clear in marine industries. Oceans play a crucial role in regulating the climate and supporting […]
What’s observability? And why should I care if I’ve got AI?
Technology was supposed to make everything easier. Faster decisions, smarter systems, leaner operations. But for many leaders, the reality looks very different: rising costs, swelling cyber risk, and a tangle of legacy and multi-cloud complexity that’s only getting harder to manage. AI is now promising to help solve this — but in truth, AI has […]
Decoupling architectures: building resilience against cyber attacks
Cyberattacks are a fact of life for modern businesses. The University of Strathclyde has found that the average UK business has faced 1.7 attacks per month in 2025. In many cases, all these attacks need to do is breach a single system. From there, grind to a halt – not just in IT, but across […]
From Coder to Catalyst: What They Don’t Teach About Technical Leadership
The moment you realize you’re succeeding as a technical leader is the moment you feel like you’re doing the least “hands-on work.” It’s a disorienting feeling every engineer experiences when they first delegate a project they could code themselves in a fraction of the time. You watch a junior engineer struggle through an implementation you […]