Can responsible AI live in the cloud?
The starter pistol for AI has fired and cooled. The smoke has cleared, and organisations everywhere are starting to dig in for the long-term and take their corners carefully. If anything, this is the more exciting period: the noisy furore has ended, and we are now seeing the real power and value that AI can […]
Digital Infrastructure: Whose is it anyway?
A recent report was shared by McKinsey, ‘the state of cloud computing in Europe’, which highlighted not just low returns, but serious complications for businesses implementing cloud as a basis for their digital transformation. Firstly, not only does the value of cloud come ‘in isolated pockets and at a subscale level’, but it’s also limited […]
Empowering Innovation: How Private AI Gives Organisations Control
The past year has seen a surge in enterprise AI adoption, propelled by the widespread introduction of generative AI. Organisations and governments are rapidly developing AI strategies, motivated by potential advantages and market competition. According to IDC, AI spending is projected to increase from $175.9 billion in 2023 to $509.1 billion by 2027, representing a […]
Why overcomplicated process creation is getting in the way of your digital transformation success
Last year spending on digital transformation reached $2.15 trillion globally as businesses across all sectors faced ongoing pressure to streamline operations and provide a better and more efficient service to their customers. Whilst this total is expected to reach $3.9 trillion by 2027, for many organisations, the complexity surrounding the creation and ongoing maintenance of […]
The Digital Dispatcher has Arrived – Here’s What That Means for Logistics
In the long-haul full truckload (FTL) industry, dispatchers have traditionally relied on manual processes and years of experience to navigate a complex regulatory landscape, fluctuating fuel prices and evolving customer demands. While functional, this approach is far from optimal, putting pressure on dispatchers and leading to inefficiencies and missed cost-saving opportunities. But this is finally starting to […]
The Importance of Securing the Landing Zone Before Take-Off
In the ever-evolving landscape of IT management, Joanne’s journey through organisations like BT, DWP, NHS, and now St. John Ambulance offers critical insights into how strategic partnerships can revolutionise IT strategies. By implementing the principles of Service Integration and Management (SIAM), she has demonstrated the power of collaboration, the necessity of defining roles before implementation, […]
Unleashing the power of business application integration
Historically, many businesses have relied heavily on single, monolithic pieces of business software to manage all their key business functions, from accounting and finance to human resources, manufacturing and supply chains. While these systems offer a range of advantages, including integrated business processes and simplified IT management, they are also expensive to buy and operate, […]
Do Search Engines Hold the Solution to Creating Trustworthy AI?
Generative AI’s problem in a business context is a simple one: trust. Because of AI ‘hallucinations’, where chatbots can create false or misleading answers, business leaders are hesitant to adopt the technology, despite benefits for efficiency, productivity and improved customer service. Since ChatGPT arrived in late 2022, business leaders have been grappling with the problem […]
More transparency and more resilience needed
Quantum security wouldn’t make the slightest difference in most common outages and especially those we’ve seen recently. The real danger we face is that we lean into innovation too heavily and convince ourselves that in the future all our problems will be solved or that the fixes are so complex they inevitably also rely on […]
How to build and grow an effective tech stack
As successful businesses grow, their identity and purpose become clearer. They establish themselves in their market and develop deeper relationships with their customers. However, there are many challenges that come with scaling up, and one common growing pain revolves around the tech stack. Just how can a business build and grow a tech stack that […]