Once Bitten Twice Shy, Why Two Hypervisors Works
We know that corporate acquisitions happen in the IT industry. This often drives customers into unwelcome licensing changes, different service agreements and skewed product roadmaps that a business may have not anticipated aligning its IT operations department to previously. Given the sometimes unsettling nature of post-acquisition platform engineering – spoiler alert, of course we’re making […]
Customer-for-life Mindsets: and How Partners Can Lead the Way
The demands of running an IT organisation have transformed significantly in recent years. The race to innovate has continued to accelerate, driven by consumers’ changing demands for enhanced experiences, and enterprises’ exploration of alternative business models. More recently, AI has undoubtedly been the biggest catalyst for these changes, and a timely reminder of innovation’s integral […]
Should there be a ‘gold standard’ for disaster recovery testing?
Absolute reliability in your systems and in your data recovery is non-negotiable in today’s business environment where cyberattacks, human error and systems failure are all too common. If there’s any doubt, it’s an open door for problems, and needs to be identified and addressed before disaster strikes. Putting in place a well-structured recovery environment to optimise data […]
Proactive preparation: Learnings from the CrowdStrike outage
Many of us will be familiar with the inconvenience caused by IT failures. From having to leave virtual meeting rooms to losing important files, a failing IT system can act as an annoying reminder of our reliance on tech. These issues were dwarfed, however, by the recent CrowdStrike outage, which saw the impact of a […]
Exposing 10 Myths of Cloud Security
In a sea of uncertainty, one constant is the continuing growth in cyberattacks. The increasing reliance on digital technology has created more opportunities for malicious actors to exploit, fueling an array of security threats. The frequency and impact of attacks show no signs of easing, and every organization must take steps to shore up its […]
Effective Data Mesh Begins with Robust Data Governance
Despite the growing emphasis on agility in the modern business landscape, it’s still surprisingly common to find organisations that rely on a rigid, centralised decision-making structure. This is particularly true amongst large enterprises, where embedded business practices and culture make any kind of change difficult to enact. Traditional centralised structures typically see most of the […]
Companies Aren’t ‘Owning’ Their Data
With a rapidly developing threat landscape, an increase in high-profile data breaches, the introduction of new legislation, and customer tolerance for poor data handling at an all-time low, the stakes are high for companies to have robust cybersecurity in place. However, despite their best efforts, companies are often found to not be doing enough to […]
Reimagining IT support to drive continuous improvement
At Solent NHS Trust we provide a wide range of community and mental health services across Southampton, Portsmouth, parts of Hampshire, and the Isle of Wight. However, as the demands on our services continue to grow, so too does the need for a robust, integrated, and innovative IT infrastructure that can support our teams and […]
Digital Infrastructure: Whose is it anyway?
A recent report was shared by McKinsey, ‘the state of cloud computing in Europe’, which highlighted not just low returns, but serious complications for businesses implementing cloud as a basis for their digital transformation. Firstly, not only does the value of cloud come ‘in isolated pockets and at a subscale level’, but it’s also limited […]
The Importance of Securing the Landing Zone Before Take-Off
In the ever-evolving landscape of IT management, Joanne’s journey through organisations like BT, DWP, NHS, and now St. John Ambulance offers critical insights into how strategic partnerships can revolutionise IT strategies. By implementing the principles of Service Integration and Management (SIAM), she has demonstrated the power of collaboration, the necessity of defining roles before implementation, […]