Quantum computing is closer than you think… but so are the risks
Quantum computing has long been seen as a distant concept – complex, hypothetical and always 10 years away. But recent announcements from the likes of Google, IBM and Microsoft suggest that the timeline may be accelerating. These tech giants are making tangible progress in stabilising and scaling quantum systems, moving the technology from theoretical to […]
Accountable AI agents: Turning governance into a strategic advantage
The hype surrounding AI agents is at full momentum, with the global market set to grow at a compound annual growth rate of 45% over the next five years, and UK businesses are rapidly looking at where the technology can help them gain competitive advantage. With adoption of agents taking place across all industries, where businesses of […]
The EU AI Act: one year on – how is it shaping industries?
A year after its adoption, the EU AI Act has shifted from policy to practice, compelling businesses, regulators, and innovators to define what “responsible AI” means in reality. Positioned as the world’s first comprehensive AI regulation, the Act has set a global benchmark, creating both compliance challenges and fresh opportunities for competitive advantage. A major […]
AI Meets Humanity: A Global Snapshot of Trust, Usage, and Unease
The launch of the WIN World AI Index marks a watershed moment in our understanding of artificial intelligence. At WIN, we’ve looked at AI not just as a technology, but as a human experience. Drawing on the insights from over 32,000 respondents across 40 countries, the WIN World AI Index reveals a world both intrigued […]
Can Telecom Crack the Code to AI Success?
In today’s hyper-connected world, uninterrupted network access isn’t just expected – it’s essential. For the telecom industry, delivering this level of reliability is mission-critical, and Communication Service Providers (CSPs) are under constant pressure to achieve and sustain network excellence. As networks expand into complex urban environments and underserved rural regions, providers must balance innovation with […]
Autonomous Agents – Redefining Trust and Governance in AI-Driven Software
GenAI is undergoing a rapid transformation. What began as simple Copilots, tools designed to assist with recommendations and insights, has quickly evolved into a new breed of AI: Agents that can autonomously make decisions, execute complex tasks, and collaborate across platforms with minimal human direction. This shift presents an opportunity for a watershed moment in […]
The EU AI Act: From the experts themselves
The EU AI Act has rattled boardrooms across Europe as the recently introduced legislation brings a sweeping set of new rules aimed at negating the negative risks of AI. While the intentions of this new act are clear, the real world implications for businesses are a little tricker to understand. Companies now face a complex […]
What happens when AI becomes the customer?
Customers expect convenience and choice in their retail experience, but for many, the reality often falls short. Shoppers are increasingly frustrated by the purchase journey, whether it’s sifting through an overwhelming number of near-identical options, to issues such as late deliveries and incorrect orders. As a result, many are turning to new tools such as […]
AI’s role in re-shaping the future of B2B ecommerce
For years, generative AI has been transforming customer experiences in the B2C world. Yet, many B2B sellers, particularly in sectors such as manufacturing, distribution, and wholesale, are still at the beginning of their AI journey. Recent research reveals a significant adoption lag, with the B2B market continuing to approach AI adoption with caution. More than 10% of B2B […]
Shedding light on Shadow AI: Turning Risk to Strategic Advantage
Shadow IT has been seen as a hidden danger for years. An unmanaged and unsanctioned force that undermines corporate policies, introduces security vulnerabilities and ignores official procurement channels. If you’re an IT professional working at a small- to medium-sized enterprise (SME), there’s about a 90% likelihood shadow IT is a major concern for you, and […]