Boosting Engagement and Revenues: Implementing GenAI into the Sales Engine
In today’s highly competitive sales environment, success hinges on building strong relationships and deeply understanding customer needs. Generative AI (GenAI) is redefining the game, empowering sales professionals to integrate this transformative technology seamlessly into core business strategies, unlocking new efficiencies and a decisive competitive edge. At its core, GenAI generates new data and content by […]
How Data Immaturity is Preventing Advanced AI
Every survey on generative artificial intelligence (AI) points to one inescapable conclusion: data immaturity is going to get in the way of fully realising the potential of generative AI. F5’s 2025 State of Application Strategy report revealed that 48% of respondents consider data immaturity to be the biggest challenge to AI adoption, validating the industry-wide […]
Cloud Cost Conundrum: Rising Expenses Hinder AI Innovation in Europe
As businesses across Europe continue to invest heavily in AI, a harsh reality is setting in: the costs associated with cloud infrastructure are skyrocketing, forcing companies to make tough decisions about where to allocate their IT budgets. In my role, I’ve seen the challenges that businesses face in balancing their cloud spending with other critical […]
Navigating the triple threat of AI with identity security
A series of recent high-profile breaches has demonstrated that the UK remains highly exposed to increasingly sophisticated cyber threats. This vulnerability is growing as artificial intelligence becomes more deeply embedded in day-to-day business operations. From driving innovation to enabling faster decision-making, AI is now integral to how organisations deliver value and stay competitive. Yet, its […]
Creating the ‘AI native’ generation: The role of digital skills in education
The use of AI is no longer a hypothetical in education in the UK, it’s a national priority. The Labour government has shown its commitment to developing AI skills, with a plethora of recent investments focused on young people. Among them is a pledge to invest £187 million in TechFirst, a nationwide programme designed to embed digital […]
AI Meets Humanity: A Global Snapshot of Trust, Usage, and Unease
The launch of the WIN World AI Index marks a watershed moment in our understanding of artificial intelligence. At WIN, we’ve looked at AI not just as a technology, but as a human experience. Drawing on the insights from over 32,000 respondents across 40 countries, the WIN World AI Index reveals a world both intrigued […]
How AI skills practice can transform leadership development
Developing leaders and managers is the top priority for businesses for the third year running, according to Gartner with coaching skills recognised as a vital tool for success. However, as demand for coaching rises, organisations can struggle to deliver coaching to a wider cohort of employees while maintaining its quality and effectiveness. Companies also want […]
Is a Solid Data Foundation the Bedrock of AI?
In the age of artificial intelligence (AI), the nature of data has not changed, but how it is delivered and the opportunities it creates for businesses has evolved. Take Netflix and its impact on Blockbuster as an example. The core product stayed the same, but the way it was accessed and consumed evolved completely, ultimately […]
Smarter AI starts with short-term memory
Imagine trying to hold a conversation with someone who forgets everything you said the day before. It would quickly become frustrating. This is exactly the kind of limitation many generative AI systems face today. Large Language Models (LLMs) may be rich in information, but they often fall short when it comes to memory, which is […]
Scaling AI responsibly: The open-source solution
The capabilities of AI are accelerating at a lightning pace. Comparing what ChatGPT could do when it first rose to prominence in 2022 to now is like night and day – the technology has evolved beyond a simple chatbot to being able to generate comprehensive research reports and beyond. However, as its capabilities grow, so […]