Traditional Active-Passive High Availability Practices are Dead
Today’s always-on businesses require true active-active capabilities to keep up with modern real-time data demands In the modern on-demand, always-on economy of today, data availability has become a vital component of businesses’ IT strategies. Data must always be both accessible and available, no matter what is happening behind the scenes. Users expect immediate access to […]
Delivering Flexible Software Use Rights with Elastic Access
Software customers want to access the software they need, when they need it. Licensing different software packages with different terms for different users can create an entitlement management headache that frustrates customers—especially when the need for access varies from what they initially planned or purchased. Software suppliers want to avoid those frustrations. Streamlining the process […]
Digital Infrastructure Strategy: Comparing on-premises with cloud and colocation
When it comes to digital infrastructure, deciding between utilising either ‘on-premises’ or cloud remains to be a divide amongst all business decision makers and both sides have their benefits, depending on which way you look at it. Considering cloud for example, its often believed to be a runaway success. The UK Regulator Ofcom had produced […]
Think CX is dead? Here’s why you’re wrong
CX isn’t a direct revenue generator, but it’s still key to success In Forrester’s latest report on the future of the European market, there’s a concerning prediction. In 2023, the analyst firm estimates that one in five customer experience (CX) programmes will disappear if they aren’t able to prove their return on investment (ROI). At […]
The Fundamentals to Enterprise Architecture
In today’s digital era, it is essential for businesses to stay competitive by modernising their legacy processes. By updating outdated process flows, software systems and data models, businesses can strengthen their competitive edge in the marketplace, develop new business capabilities and focus on growth into new and developing areas rather than on continually maintaining rigid […]
How to Secure Business Communication Tools in an Increasingly Digital Work Environment
Spurred by digital transformations and the pandemic, businesses have moved a lot of meetings and communications—internally, externally and with customers—to workplace collaboration tools and cloud messaging apps such as Slack, Teams, WhatsApp and Zoom. Companies today frequently discuss very sensitive topics over these apps with employees and customers. While communicating via these channels helps companies […]
The role of CIOs in network evolution
With inflation at its record high, IT budgets have never been stretched so thin. Yet despite the economic uncertainty and financial anxiety, organisations can no longer postpone accelerating network evolution that can help them gain the necessary resilience to ensure business continuity. As digital transformation leaders, Chief Information Officers (CIOs) are currently faced with quite […]
How service automation will create the smart offices of the future
The rate of change of technology is rapid and is exponentially rising. In terms of office space and the technology that employees want to have access to in the future, what does this look like? Back in the post war days when offices were becoming the norm for both men and women for the first […]
Enterprise Architecture Must Evolve for Digital Transformation
On the road to innovation, it’s not uncommon for fundamental architectures—the guiding frameworks and standards—to be modernized in order to enable continued progress. Take for instance the telescope. We’ll skip over optics and light theory and jump to the function that prompted a telescope’s architectural framework. People wanted to be able to see “faraway things […]
Five Strategies to Control Cloud Costs
After the boom in tech investments during the course of the pandemic, companies are now looking inwards at all the shiny new technology in their infrastructure. We’re in an ‘era of refinement’, and organisations want to maintain their infrastructure while simultaneously cutting costs – to allow them to remain buoyant in this stormy economy. Cloud […]